It’s that time of the year again when the J.D. Power Initial Quality Survey results roll out, a compilation of things new car buyers don’t notice on test drives. From steep software learning curves to plug-in hybrid problems, this occasionally mocked and frequently misunderstood study contains many of the usual suspects. However, among the litany of tech-related grievances sits an unusual trend: a rise in complaints around cupholders.
Hang on, haven’t the god-awful cupholders of old disappeared? For the most part, yes. Flimsy affairs that slide out of the dashboard and vague recesses prone to launching empty fast food cups like they’re Scud missiles have gone the way of smoking sections on airplanes. But even though most manufacturers have solved for existing problems, consumers are busy cooking up new ones. It turns out that oversized reusable cups are to blame for the bulk of new cupholder complaints, as Automotive News reports.
“A lot of people are becoming more eco-conscious with this type of stuff, so we’re all using the Stanley cups and the Yetis and bringing those into the car,” [J.D. Power senior director of auto benchmarking Frank] Hanley told Automotive News. “So OEMs are having to figure out, ‘How do I accommodate those giant cups?’ It’s really a customer-driven change that has to take effect because of those different cups.”
If customers are bringing their own cartoonishly large mugs, maybe the answer is to just make big-ass cupholders, right? Not so fast. Simply enlarging cupholders in every direction without accounting for diameter adjustment and depth would be an overcorrection. Sure, it would keep giant travel mug owners happy, but those who stick to smaller cups could be upset if their beverages flop around or are tricky to retrieve.
Admittedly, part of me wants to be elitist here and scoff at the prospect of someone toting around a tumbler multiple times the size of their bladder, but before you call me a dehydrated bitch, I’m not saying leave any sort of beverage container at home. Unless you’re going on a long hike or a camping trip, using a smaller bottle but refilling it more often is less cumbersome, doesn’t make the user look like an overgrown Cub Scout, and won’t block nearly as much of your vision should you choose to take a sip while driving. However, these comically large mugs are quite popular, and door storage isn’t always a practical option, like it is in the Ford Maverick pictured above.
My take on what makes a cupholder good is simple: It has to securely accommodate a takeaway ice cream sundae, an eight-ounce small coffee, a slim 8.3-ounce Red Bull can, and a 40-oz vacuum-insulated tumbler without blocking any controls, and let you easily grasp these items for retrieval. No crushing your sundae and spilling it, no ripping the lid off a small coffee trying to pick it up, no having your energy drink come loose, and still enough room for all but the biggest of vacuum mugs. Ideally, these cup holders would be positioned either ahead of a console-mounted shifter if one’s installed or on the dashboard like in an E90 3 Series, feature a spring-loaded door or prongs to maintain tension against the beverage, be shallow enough to allow for easy retrieval of small cups, and be easy to clean.
So far, cupholders following that design brief are few and far between, likely because spacers at the bottom add cost and shipping logistic complexity, but some manufacturers are definitely better at cupholders than others. The Nissan Z has a cupholder that puts your beverage in the way of your arm when shifting into reverse, the newest Kia cupholders with the rotating rings look cool but don’t hug onto smaller cups, and BMW’s decision to put USB ports on horizontal surfaces right next to cupholders seems perilous. Still, the industry can improve, and cupholders are one of the few relatively cheap things that can really change a customer’s life for the better.
Top graphic image: Thomas Hundal
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Why will no one customise my tens of thousands of dollars device to suit my five dollar cup? The idiots.
I guess I could buy a cup to suit my car but then, well, I imagine that would be just fine. But I refuse and will bitterly complain about it.
In addition to cupholders, I’d like to complain about the bizarre lack of built-in places to store your fob. No car with fobs that I have driven has one. I think Volvos do, but I haven’t driven one since the key-operated 850 era. You have to put it in a random spot not made for it, typically … The cupholder. It’s impractical and a remarkable design flaw in cars the manufacturers explicitly design to have fobs.
It’s because engineers wear clothes with pockets.
You, Sir, have won the internet for today.
Keyless ignition is honesty a bigger advantage for people without pockets, women with purses that are black voids don’t have to go on a fishing expedition every time they start the car.
Can confirm, we love pockets. The more, the better.
My wife says she hates how my cargo shorts pants look- but really she’s just jealous that I can store more in my pockets than she can in her purse.
I don’t understand this one. Why is the key out of your pocket if it’s not required to be turned in the ignition?
The only time the fob is anywhere but my pocket is at the car wash.
Because you’re stripped to your speedo, glistening in the sun and covered with suds?
Don’t you threaten me with a good time!
I think he was threatening me! :-p ( note: had to edit and go old school on the emoji otherwise came out as ????)
Hey, a good time is a good time!
Do you actually enjoy feeling something in your pocket while driving? A wallet in my back pocket gives me sciatica so I carry it in a front pocket.
What if you need to retrieve it for some reason – such as drive thru banking, paying garage tolls, security gates where you need to show ID? A wallet in a front or back pocket is a pain to retrieve – so it goes in the console.
I don’t need my house keys in my pocket while driving or running errands either – so they go in the center console with my wallet. The fob winds up there too.
Shouldn’t fobs be rechargeable so you never wind up with a dead fob? A Qi charger for the fob which senses that the fob is in the charger should be the place for the fob when you start the car – not with the fob on the roof or your kitchen counter or your dog’s mouth.
That way you never wind up in a situation that Mercedes did with her fob.
Get a carbineer, then put it in your pocket when you are walking somewhere they might be swiped.
And no a $4 battery you replace every 3 years vs a much more expensive lithium-ion in an already obscenely expensive key is not a good idea. Not to mention the key would constantly be dead for people who do keep the key in their pocket/bag or if the car sits for a week or so. Rechargeable batteries are not good at long term energy storage.
This!
The keychain is in my hand because I just used it to lock the house door.
I may also be stripped to my speedo, glistening in the sun and covered with sunscreen.
Never leave home without your prison pocket.
It was my grandfather’s watch.
The cars are explicitly designed to not take the keys out in the first place, they go in your pocket or in your purse.
Every time this topic comes a bunch of old farts chime in because they don’t understand the fundamental reason keyless ignition was invented in the first place: you don’t need to take the keys out of wherever you carry them.
All of my cars have a great, built-in place where the fob goes.
It hangs from the key.
I just bought my first car with a keyless start/fob. I know it’s dorky, but I already had it on a ring with other keys on a lanyard, so I finally resolved that it’s just easiest to wear the lanyard around my neck now.
Mugs are for muggles.
I guess that cup holders are for couples, and can holders are for Canadians.
And bottles are for bots?
I actually had included Bottles are for Charles Bukowski, but decided that was in bad taste.
The biggest bottle I have is a 32oz Nalgene and although it’s never fit in any cupholder, I’ve never had an issue with storing it in my car. There’s a cubby under the radio that I presume is for CDs but it fits the water bottle laying on it’s side and limits it rolling around as well.
I need a Jeroboam at a minimum. That and a bushel of strawberries, a liter of crème fraiche, and a field hockey team.
Same – but a Rugby Sevens team.
You would need more strawberries.
Between growing up on a farm and being a measurements nerd.
Barrels are so confusing an oil barrel is 42 US gallons unless it’s olive oil in 55 US gal barrels and wine comes in 31.5 gallon barrels.
Beer comes in
An ounce of gold weighs more than an ounce of feathers, but a pound of gold is lighter than a pound of cheese.
I could go on
Curiously, the door pockets on modern VWs seem to be exactly and perfectly sized to accommodate a 32 oz Nalgene in the rounded cutout. It’s too good of a fit to be an accident.
Cupholders are overrated just give me a flat spot on the dash and I’m set! This baby and a thermos and I have everything I need.
I remember those. It seems to me it would have to be nearly vertical, with you looking at the ceiling, to drink the whole mugful.
Yeah between the 5″ diameter base and having to look at the ceiling to finish your coffee they really weren’t the safest I suppose.
If I remember correctly the ones with traction foam on the bottom would make it to about 45 mph before flying off the roof when you forgot them there though so they were pretty stable.
“Flying off the roof” Hahaha
Years later my kids still bring up the bag of bagels flying off the roof while still in the parking lot at low speeds. The hazards of having to install kids into car seats.
Any cupholder that isn’t adjustable can kiss my lug nuts. The ones in my current car are big enough comfortably cradle a chihuahua.
I never drink anything over 16 ounces so every bottle in this b**ch gets tipsy!
Maybe cupholders should just come with their own mini-seatbelts inside. Because, frankly, these Stanley cups seem like they’d rip into a passenger like a scuba tank into Jaws.
I quite like the cupholders in my 2004 Mustang. One is standard size and the other has a removable rubber reducer.
The CX-50 has a not-great set of cupholders in the center console, in front of the tunnel mounted shifter. The issue is that either the shifter is in the way or the overhang from the center stack is in the way, so putting something in there requires multi-planar movements that took a while for me to master.
So many drivers died of dehydration before. Thank jeebus we are all so well hydrated now.
I rented a Toyota minivan with 17 cupholders. The degree of hydration was comical.
The real issue is there’s no in-car urinal to empty the gallons of pee in to. I try my best to sweat it all out instead, but I’m just sitting down and occasionally moving an arm or a leg.
Let it go. It’s natural.
It’s why I wear camouflaged pants, the wet patches look like the pattern.
Isn’t that what all weather mats are for, anyway?
Nothing a funnel, vinyl tube, and a drill bit won’t fix.
The Toyota FJ Cruiser has a really low tech solution that worked great for me for years. The console had big deep holes in the plastic with rubber inserts. Insert in, holds a can or normal water bottle and other things of similar size just fine. Pull the rubber inserts out and they are exactly the right size for a standard 32oz Nalgene bottle (the go-to before all the fancy double wall metal bottles/cups). No springs, no weird rubber nubs that compress, just a big opening with a removable rubber insert to make it smaller depending on your beverage of the day. Probably not great for the current batch of popular mugs, but worked great for all the years I owned my FJ.
But where do you keep the rubber insert?
In the prison wallet
Not an FJ here but still Toyota with the same insert concept.
It goes in the glovebox, center console or personally, I have a cargo net I hooked up that runs between the front seats that I toss mine into.
In a rubber holder of course
The FJ had great ergonomics and a thoughtful interior. I was always surprised as to how comfy mine was given its simplicity.
Trucks sort of solved this years ago since Kenworth had cupholders big enough for a 64 oz super tanker in the 90s.
Personally my standard something that takes a bicycle water bottle. As a aside there should be a way to handle skinny stuff like Red Bull cans. Most of our vehicles passed the bike bottle test. we really liked the 3rd row cupholders in our Mazda5 because it was a great spot for spare bottles, or empty coffee cups.
My daughters have these handled water bombs and sure they are convenient even though I, as a 57 y/o male never carried water around their age… anyway her Stanley fits perfects in all of our cup holders. My 7 y/o has an Owala and it’s an awesome design, except it’s fits is NO CUPHOLDER ANYWHERE! and Laura on the seat to leak because she never closes the top. Errr.
When we first sat in the front seat of our Odyssey in 2014, we found out the front two cupholder (only) would accommodate 32oz Nalgene bottles. That almost sealed the deal.
“Cupholder count” is the butt of a lot of jokes, but in reality most of them are using otherwise meaningless space like door map pockets, armrests, etc.
I see the proliferation of cupholder as a net positive because they’ve forced designers to make good use of the space. Don’t want a cup there? Fine! Mobile phone, trash receptacle, receipts, you name it. I am 100% in favor of practical storage solutions…especially after most of my driving life resorting to really ghetto solutions for everything I needed.
Addendum: F*ck your trendy “bottle of the week.” Nobody should have to kowtow to nonstandard designs. At least most of them taper the base for this reason.
Luckily we have Zack testing the cup holders with his “Big Friggin Bottle” test.
Shooting Cars – YouTube
The point of a cupholder is to securely hold drinks with meh lids. An insulated stainless tumbler should have a very durable spill proof lid.
Take your oversized pacifiers and sit in the back seat with the rest of the babies.
“Won’t someone please think of the dehydrated children!!”
What’s so bad about drinking water throughout the day? It’s good and necessary for your health, and not having access to a water bottle just because you’re in a car is dumb. I drink 4-6 liters a day (personal preference and doctors’ recommendations) and if I can’t drink for 1-2 hours at a stretch while I’m in the car, that makes it impractical and uncomfortable to have to chug water late in the day to catch up on the dry driving.
Now I do agree having 17 cupholders is excessive. But one cupholder for every person that fits in a car (I.e. 5 for a sedan, 2 for a roadster, etc) is perfectly reasonable.
I remember reading years ago in one of the car mags, a column on cupholders, and it quoted an engineer for a German automaker, who complained that its customers didn’t drink in their cars while driving, so why bother with designing cupholders for their products? Another part of the same column noted that another European automaker would make side trips to convenience stores while in the U.S. just to get the “latest and greatest” cups on the market.
I think it was Dr. Z who once quipped, “Zis car iz not for picnics.”
Have you ever tried to get a simple glass of ice water in Barcelona, Lisbon, Paris or Hamburg?
Such a thing does not exist.
When you ask for water, you get a little 1/2 litre glass bottle and a little tumbler – with no ice. And a 2,5 euro charge on your bill.
I am convinced that Europeans are perpetually dehydrated – which is why they’re often found lying around on lawns, steps, castles and ancient monuments – or sitting in cafes arguing and waiting for the next little clear glass bottle of 2,5 Euro water to be delivered.
This is why cupholders were not a thing for centuries.
Maybe it’s just me, but I never understood the cupholders with the cutouts for a coffee mug handle. I don’t see them so much anymore, but did that many people drive around with a mug of hot coffee?
Unreasonable people complain louder.
I feel like some auto brochures in the ~90s would actually show mugs when demonstrating the convenience of the cupholders, back when molded-in cupholders were becoming normalized and not just a pull out tray that hovered somewhere on the dash.
Juice box holders were another one that used to pop up, usually in vans (I remember it on the 3rd gen Chryslers), but that was perhaps more just a way to hold space for ashtray inserts if you got the smokers package.
Rented a zero miles Mazda cx70 a couple of weeks back and hit the almost too small cup holder problem. Really liked the car although the transmission at times appeared to get into arguments with itself about which gear it should use.
Sigh. There was once a vigorous discussion on the 944 boards and general agreement that a roll of duck tape was a more than acceptable cup holder. And now this.
Don’t forget the Honda Cupholder – that perfect slice of space between the driver’s seat and the center console where the parking brake is located.
I actually think it would be well suited for the more modern cups.
My mk1 Legacy, too. It had fold out cupholders, but they deployed above the stereo (aftermarket, but same location as OEM), held a 12oz can loosely, but not big enough for much else (maybe fast food cardboard drinks, but I was never one for those), but the space between seat and brake held a good range of stuff.
For my ‘88 300TE you had to buy the compulsory seat gap cupholder in your choice of blue, gray, or black faux leatherette.
Honestly, kinda cool my FJ doesn’t have this problem. There are rubber inserts in the cupholders for cans and smaller bottles, and you can pop those right out and there’s a big space for these big containers. Excellent foresight, 2007 FJ Cruiser designers!
My otherwise completely (wonderfully) dated ’02 Mustang has the same setup. A weird little bit of forward thinking on an otherwise backward looking car.
Feels like it was fairly common back then to have this kind of design. It totally makes sense in my mind.
The Xterra is the same way. People complain about them though because they stuff all sorts of shit into the glove box and center console where you would normally store them.
I mean, clean your car?
I use a 30oz Yeti Tumbler and a 20oz Yeti Tumbler on the regular. I also drive German cars. I have not had issues in particular that I couldn’t live with. The 30oz has a narrowed bottom to fit in most cupholders – and it perfectly fits in my 2011 Cayenne’s door pocket – where I keep it most of the time. The 20oz are a non-issue and I use those for coffee. The real issue is the big boi being too tall, but I chalk that up to me wanting a big ass cup of water rather than the car being flawed. I keep that one out of the normal cup holders in the Cayenne because it does hit my elbow when I try to use the transmission lever.
My previous car – a 2018 Audi A4 allroad – had some pretty decent cupholders provided the actual cup wasn’t too tall. In the case of my Yeti 30oz, it would block a good bit of the HVAC controls and only fit on the left side of the pair of cupholders. It also required a certain finesse to get the cup in and out without bashing the trim. I figured it out, but damn if my wife used her Stanley in there it would block 100% of the controls.
You know what is cheaper than getting a new car because the cupholders suck? Getting a new cup that fits the cup holders.
> You know what is cheaper than getting a new car because the cupholders suck? Getting a new cup that fits the cup holders.
Sometimes it really is that simple.
I use an 18oz Yeti Rambler
Fits the cupholder in my ’09 CLK (Round console recess with 3 spring-loaded fingers) perfectly.
Just give us adjustable inserts for different size cups and bottle without charging us a subscription to use them.
I hate those big Stanley cups. my wife insists on taking it even for a 5 min drive to the store. she never drinks out of it during this time and forgets about it when leaving the car. but I get the stink eye if I even suggest going without it.
I feel the same about the 30oz Yeti monstrosities. Why do we need this for a 30 min drive to a friend’s house?
I have a 20oz Yeti and it is perfect in most every way. Could you not use one of these just for the car?!?
Apparently the answer is no.
It wasn’t a Stanley, but one of my exes used to carry a massive thermos thing everywhere and, big surprise, she was constantly having to find a restroom, then she’d give me shit for “not being hydrated enough” because I didn’t follow the same routine.
This is the only Stanley Cup that matters:
https://en.wikipedia.org/wiki/File:Stanley_Cup,_2015.jpg
My wife has one that is like a 128-ouncer or something. It is 8 inches across at the base. I call it “Fat Man…”
I once knew a water main construction inspector who had a coffee mug about that size that was made to look like a traffic control barrel.
My daughter 2 years ago, age 10: “Dad can I get a Stanley cup, pleeeease?!”
Me: “Learn to skate first, then we’ll talk.”
I would prefer a return to the German standard of the ’80s – don’t drink in the damned car.
Last I checked, water was essential to human life, and generally doesn’t stain.
Edit: sorry, that came off assholish. I just mean, even for things like water?
The world has finally realized that we spent hundreds of years semi-dehydrated, and now we realize the error.
Failing to put good cupholders in a car might as well be like including some brass knuckles with a sign saying “In case you wife gets mouthy” 🙂
All I’m saying is times change. It’s not about Fat Americans, it’s about basic health.
There are these magical things called “rest areas” where you can stop, er, rest, and get a drink.
And the best way to have anything liquid in a car if you must is in a bottle with a proper screw-on cap. At which point you don’t need cupholders.
I mean, they sure as hell aren’t frequent near me. They’re 60+ miles apart.
Plus, it’s not like you just leave them on the floor rolling around and making noise…
60 miles, so less than an hour apart? Oh the humanity of not being able to drink but once an hour…
Why would you put a bottle on the floor? You can’t safely reach it there. You put it on the passenger seat. You have a passenger in the seat you say? My goodness, your car has not only a bottle holder, but a bottle opener and bottle passer! Luxury!
Before I got a new car I would have told you you were wrong.
After I got a new car I’m hesitant to carry any drink with a not so secure lid, like most to go cups.
That being said I think a tumbler is fine, and said tumbler should come with a durable spill proof lid, mostly negating the need for a cup holder for it in the first place.
It’s like drinks don’t come in bottles with screw-on caps or something. I don’t get it. I really could not care less whether my cars have cupholders or not. Most of the cars I have owned have not, because all but three of them were European, and most of those were old enough to be properly designed.
Yep. My Porsche has this wonderfully Bauhaus-ian view that cars are for driving, and should you wish to be refreshed, you could use it to go some place that specializes in that.
Exactly. As a bonus, the less you drink in the car, the fewer times you need to interrupt your trip to relieve yourself of that fluid.
Absolutely! Save that for the bierhaus!