Home » If Your New Car Rides Funny, It Might Be Because The Dealer Forgot To Remove The ‘Shipping Blocks’

If Your New Car Rides Funny, It Might Be Because The Dealer Forgot To Remove The ‘Shipping Blocks’

Transport Blocks Topshot
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It’s amazing how far some cars go to reach their buyers. Think about it: If you live in New York and buy a car made in Japan, it’ll have made it across the Pacific, through the Panama canal, up the Eastern seaboard to you, pretty much unharmed. As you can probably expect, some measures are put in place to reduce the likelihood of damage during shipping, but one that’s often overlooked is the use of shipping blocks. They’re rarely thought about, supposed to be discarded, but can really leave you checking your fillings if someone forgets to throw them in the bin.

Once a car rolls out of the factory, it begins its journey to a dealer, usually involving transporters at the minimum, but sometimes going on ships and trains as well. Unsurprisingly, all of these methods of transportation require a certain amount of ground clearance, and sometimes cars need a little help maintaining their approach angle. That’s where “transport blocks,” or “shipping blocks,” or “shipping pucks” come in. They slot either into the front coil springs or around the shaft of the dampers, reducing jounce and ensuring that one or both ends of a vehicle are just high enough to prevent scraping when being loaded and unloaded in transport.

Vidframe Min Top
Vidframe Min Bottom

Normally, dealerships are expected to remove these transport blocks as part of the normal pre-delivery inspection process, but sometimes that just doesn’t happen. Actually, this oversight is less rare than you’d expect. You could be driving around with transport blocks still installed on your car and simply not know.

Reddit E46 M3 Transport Blocks
Screenshot: Reddit

A technician working on an E46 BMW M3 posted on Reddit last month, writing “23 years and 50,000 miles and I was the only person to notice the transport blocks were still installed on the front struts.” Sure enough, the post features a great photo of a rather aged transport block held up in front of an M3.

Mustang Dark Horse Transport Blocks
Screenshot: Mustang 7G

Likewise, there’s a whole thread on the Mustang 7G forum on which various owners have detailed the experience of having their delivery dealers forget to remove the shipping blocks. As one Dark Horse owner wrote:

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So I received my dark horse right before Thanksgiving and have driven it very little because the town I live in has lots little rocks on the road and the Perelli’s [sic] that came on it are very sticky tires ,so it was finally time to get some new tires on the car and while It was jacked up the guy asked me if I knew that it still had the shipping blocks on it.

You’d think that bright yellow spring spacers would be hard to miss once you put a vehicle up on a lift, but the number of owners reporting taking delivery with these blocks still in point towards it being a thing to keep an eye out for.

Civic Type R Transport Blocks
Screenshot: CivicXI

Unsurprisingly, transport blocks being left in place is also a problem on the current Honda Civic Type R. Owners on the CivicXI forum report finding the rubber blocks still cable-tied in their springs after taking delivery. As one owner wrote:

I didn’t catch it when I took delivery and put about 50 miles on before realizing something was off. Took it back to the dealer and gave them hell about missing the step during PDI. Upon further look, removing the blocks wasn’t even on the PDI checklist and the dealer claimed no other Honda’s where being shipped with these so it was missed. Rides a lot better now!

While transport blocks are most common on low-slung performance cars, they’ve historically been used on regular cars too. Many BMWs use them as part of a safe journey across the Atlantic, and unsurprisingly, owners of normal 3 Series sports sedans from before they were made in Mexico reported blocks being left in their vehicles. Here’s one thread from Bimmerpost that shows a solid image of these blocks in place on the rear dampers.

F30 Transport Blocks
Screenshot: Bimmerpost

So what could happen if these blocks are left in? Well, these blocks intentionally reduce suspension travel, so they will make your car drive worse if they’re left in. You know the feeling when you go over a big enough road imperfection or compression to hit the bump stops? That’s going to happen sooner if someone forgot to take the shipping blocks out. Not only will leaving these blocks in affect ride quality, it could make things squirrely if you’re hustling it.

While the chances of still having transport blocks on your car are slim in the grand scheme of things as not every car comes with them, the next time your car’s up in the air, it may be worth taking a look to see if any temporary suspension hardware has been a little more permanent than intended.

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Top graphic image: Reddit, eBay

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MST3Karr
MST3Karr
1 month ago

Parked next to a guy with these on a Jeep Liberty (I believe it was) a few years back. I was like, “hey, there’s shipping material on your car”, but, unfortunately, such a wonderful expositionary article was not available at the time.

RustyJunkyardClassicFanatic
Member
RustyJunkyardClassicFanatic
1 month ago

Bunch of blockheads…ha ha

Mike B
Mike B
1 month ago

Kid I work with recently had his Corolla GR in for service, and at that point they noticed the blocks were still in.

He said it rode much nicer afterwards, he had thought the ride was a bit harsh, but he hadn’t had the opportunity to drive on before ordering his, so he didn’t know there was anything wrong.

GirchyGirchy
Member
GirchyGirchy
1 month ago

I think I need my own PDI…I recently looked down at my car and realized I’d driven to work and back with one of my QuickJack pinch weld blocks still stuck to it. I’ve also left an oil filter wrench on the filter for several thousand miles (needed it for another car and wondered where the hell it could have gone). Oops.

DNF
DNF
1 month ago

I know someone with a dramatically stiffer Camry than normal.
Might be the cause unless someone put off shocks on it.
Steering is squirrelly too.

DNF
DNF
1 month ago
Reply to  DNF

Meant odd shocks.
Autocorrect continues to get worse.

Maryland J
Maryland J
1 month ago

They chose the wrong color. Even bright yellow gets mistaken for an intentional accent. Just ask Dodge and their yellow bumper guards.

Honestly, they should have picked hot pink, with little hearts on them. Or more (uh) expressive icons. Something to make it glaringly obvious to the techs that it isn’t supposed to be there.

Or just take a page from aviation world and slap on a massive “REMOVE BEFORE SALE” red tag on it.

Bob Boxbody
Member
Bob Boxbody
1 month ago
Reply to  Maryland J

I never thought the “leave the yellow bumper guards” trend was a mistake, I assumed it was just people trying to make their cars look as stupid as possible, like with heavy stancing.

Aprtur
Aprtur
1 month ago
Reply to  Maryland J

Funny thing about the “remove before sale” tag – GR Corollas have a window sticker calling out the shipping blocks that you’re supposed to remove as part of PDI along with the blocks, yet somehow people still ended up with the blocks not being taken out. Never question a human’s ability to ignore instructions.

FiveOhNo
FiveOhNo
1 month ago

Wow, I never even knew this was a thing before reading this article.

Hugh Crawford
Member
Hugh Crawford
1 month ago

Gee, dealers are giving stuff away for free that the auto parts store charges you your hard earned money for, and people complain?
https://www.autozone.com/parts/suspension-steering-tire-and-wheel/coil-spring-booster
When we were going to overload the pickup with a couple tons of stuff, my dad would just stick a couple pieces of railroad tie between the rear axle and the frame. Of course that didn’t keep the frame from bending, but nothing a 60 ton jack and some chain couldn’t fix,

I know of a few speed bumps in Brooklyn that an easy to use temporary bump stop would be a godsend for,.

DNF
DNF
1 month ago
Reply to  Hugh Crawford

There are silicone shims that can be added to springs too.

Hugh Crawford
Member
Hugh Crawford
1 month ago

So these are like those strips of yellow tape on the front of Dodge Challengers that people leave on for years?

Dodsworth
Member
Dodsworth
1 month ago
Reply to  Hugh Crawford

At least the shipping blocks have the decency to hide from view.

Dale Petty
Dale Petty
1 month ago

Definitely was an issue on the Civic Type R’s per forum posts. The car rides very stiff, so it was one of the first things I checked and the dealer had removed them. I’ve since installed the Integra Type S damper module to soften the ride.

Angry Bob
Angry Bob
1 month ago

I don’t know about car dealerships, but at motorcycle dealerships, the bikes arrive in crates with some assembly still required. You might pay 1.5 hours of “Setup and Predelivery” at $150/hr for shop labor. So that’s a $225 charge on your invoice.

The sales department doesn’t pay that to the service department. What they do instead is hire a high school kid who can turn a wrench and pay him pennies to set up new bikes, and then they pass the savings onto themselves!

That was my first job. And it was pretty cool! My friends were flipping burgers for half my pay, and once in a while I got to test ride a CBR900RR.

pizzaman09
pizzaman09
1 month ago
Reply to  Angry Bob

That was my dad’s first job. Putting together new Yamahas back in the 70s.

Adam EmmKay8 GTI
Adam EmmKay8 GTI
1 month ago
Reply to  Angry Bob

“Skilled trades” my ass

AssMatt
Member
AssMatt
1 month ago

If you buy a new car, how would you know how it’s supposed to ride? Hell, the reason we didn’t buy a Mazda 3 years ago was because my wife thought it was sluggish. Only after we left the dealership did I ascertain that she had the E-brake on for her test drive! I could totally see somebody being presented a car and just driving it broken because they didn’t know it was broken.

DNF
DNF
1 month ago
Reply to  AssMatt

An excellent question is why anyone thinks hidden, counter intuitive emergency brakes are a good idea, even on trucks!

GirchyGirchy
Member
GirchyGirchy
1 month ago
Reply to  AssMatt

Well, one of those two things would end up with a red “BRAKE” MIL on at all times, one would not.

Adam EmmKay8 GTI
Adam EmmKay8 GTI
1 month ago
Reply to  AssMatt

All the cars with electric parking brakes would lock the wheels if it was left engaged.
Most of them even release the parking brake automatically after you put it in Drive

LTDScott
Member
LTDScott
1 month ago

Back in the late ’90s when I was in college I worked at a Ford dealer doing PDIs. On Tauruseses I remember we were required to remove rear tie down points that were bolted under the car and were visible from the rear, but I recall seeing plenty of them driving around with the tie down points still attached.

DNF
DNF
1 month ago
Reply to  LTDScott

Those are rather handy.

Avalanche Tremor
Member
Avalanche Tremor
1 month ago

If those bright yellow blocks came on Chargers and Challengers can you just imagine how many would still be installed intentionally?

Taco Shackleford
Member
Taco Shackleford
1 month ago

Back in my day I tied an onion to my belt, as was the style at the time.

Lizardman in a human suit
Lizardman in a human suit
1 month ago

We sure get milage out of that bit. I’ve never heard it, but thanks to you guys, I know it by heart

Michael Beranek
Michael Beranek
1 month ago

Those are NOT transport blocks. They’re NASCAR-style spring rubbers, used to improve handling. You need to talk to your crew chief about those.

TheDrunkenWrench
TheDrunkenWrench
1 month ago

Only after you hit the pace car.

Lizardman in a human suit
Lizardman in a human suit
1 month ago

Because you hit every goddam other car.

1978fiatspyderfan
Member
1978fiatspyderfan
1 month ago

At the age of the readers here shouldn’t that be the pacemaker car? JK

TheDrunkenWrench
TheDrunkenWrench
1 month ago

Hey now! My ticker works just fine, it was the tumor on my small intestine that they had to open me up for.

So maybe the gut wagon?

El Jefe de Barbacoa
Member
El Jefe de Barbacoa
1 month ago

I got your spring rubber right here, buddy.

1978fiatspyderfan
Member
1978fiatspyderfan
1 month ago

But how about my summer, winter, and fall rubber?

MST3Karr
MST3Karr
1 month ago

Wash and reuse, I’m afraid

Grey alien in a beige sedan
Member
Grey alien in a beige sedan
1 month ago

Clothes washers have shipping blocks on them that require removal as well.

4jim
4jim
1 month ago

Yep I had a washer delivered and they did not remove the straps, brackets, and Styrofoam blocks. I did not think to look under something I payed people to install. I demanded and got an new washer replacement.

DNF
DNF
1 month ago

Makes a lot of sense.

PlugInPA
Member
PlugInPA
1 month ago

Had a new washing machine walk across the floor because of those.

TK-421
TK-421
1 month ago

That’s been a big thing on the GR Corolla forums and FB groups.
(Also we have to tell some of them to not run 55-60# of air in the tires either.)

Last edited 1 month ago by TK-421
Jason
Jason
1 month ago
Reply to  TK-421

Holy ish! TK! I remember you from Yarisworld forums.

Frobozz
Member
Frobozz
1 month ago
Reply to  Jason

running into someone you know from another forum feels
like running into your teacher at the supermarket.

DNF
DNF
1 month ago
Reply to  Frobozz

Recognized someone I met in the desert from a Lotus forum.

Rad Barchetta
Member
Rad Barchetta
1 month ago
Reply to  TK-421

There was a guy at Cincy autocross who had been running his GR-C for months before he figured this out. The day I met him was the first autox without them. He mused that it was a totally different car.

TK-421
TK-421
1 month ago
Reply to  Rad Barchetta

I’m sure it was. ;^)

Adam EmmKay8 GTI
Adam EmmKay8 GTI
1 month ago
Reply to  TK-421

it is not PSI, it is %.
Tires need at leadt 90% of air in them

Jason
Jason
1 month ago

VW Jettas have/had florescent yellow pucks on the struts. Working at a fleet, and I could tell when they were still installed. I would drive into my bay, over the speed bump/rain block, and if I saw the ceiling of the shop, I knew exactly what the problem was.

V10omous
Member
V10omous
1 month ago

Found these still on my SS after I got it home from the dealer.

Fix It Again Tony
Fix It Again Tony
1 month ago

If only all the other BMW plastic parts can last as long as that shipping block.

4jim
4jim
1 month ago

23 years and 50K miles, I think I am missing something. <2200 miles/year? I am sure I am missing something.

V10omous
Member
V10omous
1 month ago
Reply to  4jim

Not terribly uncommon on a “fun car” like an M3.

4jim
4jim
1 month ago
Reply to  V10omous

so sad, fun cars should be driven.

V10omous
Member
V10omous
1 month ago
Reply to  4jim

As much as I agree with this in theory, it’s hard.

If you’re a childless person or empty nester in a good climate, you have no excuse. But for those of us who spend months looking at cars in the garage when it’s cold and salty outside, or who carry kids with them on 80% of trips, it can be hard to make time.

Drive By Commenter
Member
Drive By Commenter
1 month ago
Reply to  V10omous

So true. Fun cars and hobbies definitely take a back seat to little human needs.

1978fiatspyderfan
Member
1978fiatspyderfan
1 month ago
Reply to  V10omous

Don’t do the crime if you can’t do the time.

V10omous
Member
V10omous
1 month ago

Not quite clear what you’re implying here; are you saying I should regret having children because now I can only drive the Viper 2000 miles a year vs 5000 or whatever? Because I assure you I don’t and won’t.

Adam EmmKay8 GTI
Adam EmmKay8 GTI
1 month ago
Reply to  V10omous

I put 600 miles per year on my daily Wrangler since I bought my fun GTI. I just force myself to drive it to get fresh fuel into it twice a year.
GTI is way better at dailying than a Wrangler thought. Its heated seats, steering wheel, defroster win over 4WD every time.

Driving is not really that hard that you have to drive boring car more than the fun one

Kevin Rhodes
Kevin Rhodes
1 month ago
Reply to  4jim

I put 900 miles on my BMW wagon last year. Haven’t put more than 2K on it in a year since I moved to FL going on nine years ago. Rather less than those numbers on my other two cars in Maine. I didn’t even register my Land Rover in 2024. Happens when you own a bunch of cars in two places.

Phuzz
Member
Phuzz
1 month ago
Reply to  4jim

I get through about 2-3000 miles per year, because I live in a big city and don’t need a car 95% of the time.

Alexk98
Member
Alexk98
1 month ago

Took it back to the dealer and gave them hell about missing the step during PDI. Upon further look, removing the blocks wasn’t even on the PDI checklist

I call BS on that one, the dealer was 100% just saving face. I find it incredibly hard to believe that the PDI checklist would not include something as important and seemingly obvious like removing the shipping blocks on the springs. Dealers will be dealers I guess…

Jason
Jason
1 month ago
Reply to  Alexk98

It probably isn’t explicitly stated, but there’s probably a section or line item referencing suspension inspection. Some dealers or franchises will use their own PDI sheets and things will not be spelled out like they should be. ¯\_(ツ)_/¯

Last edited 1 month ago by Jason
JJ
Member
JJ
1 month ago
Reply to  Jason

Seems like the sort of thing you’d want explicitly stated. If it really wasn’t on there, a huge percentage of those cars are going to roll off the lot with them still on. A bunch will come back needing repairs for cracked rims, etc. Oh wait . . .

Kevin Rhodes
Kevin Rhodes
1 month ago
Reply to  Jason

As I like to say, there are very few bad cars, but an awful lot of terrible dealer techs.

Jason Smith
Member
Jason Smith
1 month ago
Reply to  Alexk98

Yeah, this sounds like a pretty strong case for a refund of any PDI charges (because it obviously wasn’t properly done). Let me guess how far that argument would get…

Adam EmmKay8 GTI
Adam EmmKay8 GTI
1 month ago
Reply to  Alexk98

Every service checklist has step to check tire air pressure and to set it to factory setting but every time its either 40 PSI or 32. Or whatever I set at home or whatever is there left after it leaked out

They just check the box and move on to the next thing without looking at the vehicle like everyone else with a check list to fill out

Alexk98
Member
Alexk98
1 month ago

Oh yeah this is absolutely a possibility, a friend of a friend bought a brand new Prius, and dealer never lowered the tire pressures, which were around 50+ psi, but the TPMS never triggers for too high, only too low, which led to a blowout on the highway.

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