Home » This Miserable ‘Feature’ Of The Polestar 4 Feels Like A Symbol For What Is Wrong With Modern Cars

This Miserable ‘Feature’ Of The Polestar 4 Feels Like A Symbol For What Is Wrong With Modern Cars

Polestar4 Nuts Top

I was just out in Los Angeles for one of our periodic Autopian Leadership Synods and ayahuasca-fueled vision quests that eventually form the basis for our future business plans. While there, we had use of a Polestar 4 press car – you know, the one without the rear window, which is what everyone has been clamoring for, as I’m sure you know. But it’s not that absence of a rear window that I think is the most unsettling and disturbing detail of this car: it’s something smaller and more insidious, and something that I feel is remarkably well-suited to showcase what feels like a pervasive madness of modern automotive design.

It’s just a little detail, but I think its very existence is something we should really be looking at and thinking about, critically. Because the very existence of this feature – and I’m hesitant to really call it a “feature” – implies a way of thinking about modern cars that I feel is fundamentally flawed and deeply annoying, and is a way of thinking that contributes to the modern problems of cars being too expensive to buy, repair, and maintain. Also, it’s just kind of stupid.

Vidframe Min Top
Vidframe Min Bottom

It’s this:

Closebutton

See that? It’s that little button there that you use to close the charging port. There’s a motor behind there, and that motor moves the door closed – you know, like what you could do with your hand without even thinking about it, like you’ve been doing to little refueling flaps (gasoline or electrons or hydrogen or whatever, it doesn’t matter) for decades.

The button is very counterintuitive; every single fiber of your soul wants to just close the damn flap with your hand like you’ve been closing doors and cabinets and mailboxes and whatever since you were a toddler, but if you try you can feel the hidden motor connected to that hinge resist and suggest, via subtle tactile cues, that you’ll probably cause hundreds of dollars of damage or more were you to absent-mindedly force it.

Can you picture how maddening this is? It drives me clamshit. Here’s some video evidence of the madness-driving:

 

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Now, having to open the charging port from the inside isn’t great, but there are plenty of cars that have you open the fuel door with some little button or lever, so I can’t really fault the Polestar 4 for that. And besides, it looks like it can be opened manually from the outside, according to the manual:

Polestar4 Manualchg

I mean, they say it’s only for emergencies and you shouldn’t do it regularly, and they mention “prying” which hardly seems ideal. That said, there’s another part of the manual that says you can open it manually, and it’s a little less dire-sounding:

Polestar4 Open Man

Despite this, though, the preferred way is indeed opening from the center screen’s menu:

Polestar4 Openchg

I think you can open it from the phone app, too? All of this feels like needless complexity, especially considering that on other Polestar cars, like the Polestar 2, all you have to do is tap the charge door to open it and close it with your hand, you know, like every other freaking car on Earth:

Polestar2 Cover

What was wrong with this? Aesthetically, it looks no different from the outside of the car; there are no aerodynamic disadvantages; it accomplishes the same function as the powered door, and does it without the extra complexity of a motor and specialized software. It was fine. Not a problem at all.

I suppose the only advantage the powered door offers is that it can close itself, if you forget and leave it open (which is hardly an Earth-shattering problem), as described in the manual:

Polestar4 Stoppingchg

So, okay, it can automatically do something that you could have also done essentially automatically. How is any of this worth it? I can’t think of anything I need a car to do for me less than closing a tiny door. But look at all the complexity and complication that gets introduced for this nearly meaningless feature! I mean, look at how many more pages of owner’s manual is taken up just describing how this feature is to be properly interacted with (especially compared to the half-page the Polestar 2 needs to explain how to open and close its charge port), and then there’s the fact that there’s a motor in there and associated wiring and gearing and linkages and the software needed to control it and sense when it’s open or shut and on and on and all for what? So you don’t have to move your hand three inches?

The mentality that led to anyone thinking this is a good idea is deeply and profoundly misguided. Modern cars are so wildly expensive precisely because of this sort of thinking, this concept that every interaction with the car needs to be motorized or interact with the car’s software and screens or be remotely actuated in some inane way – it’s absurd. This way of thinking burdens cars with needless hardware and software and complexity, and the end result is an experience that’s just more annoying than the old manual ways.

Look at the issues with powered door handles, for example: there’s a reason China is banning them. They add complexity and don’t work reliably in emergency situations, and all for what? So rubes can be dazzled when the handle slowly slides out from the car? It’s ridiculous. Door handles were a solved problem, and these new powered solutions only made them worse.

The same goes for this charge port flap. No one was asking for a fucking button to close the door. No one’s experience with this car is improved thanks to the addition of this button or any of the associated rules and systems that the charge flap now demands.

Am I being a luddite? I don’t think so. I like seeing new tech applied to cars, but only if it actually, you know, makes owning and using that car better. And so much of what is being put into new cars is not making them better. Touchscreen-controlled air vents and gloveboxes are idiotic, for example. None of this crap is making cars better, just more complex and expensive. And if you think all this electrical bullshit isn’t going to be a problem as the car ages, then I envy your ability to happily delude yourself.

It’s up to us to speak out and push back when we see this sort of bad design happening. When carmakers seem to be going down a poorly chosen path, we need to make it clear that there are plenty of potential car buyers who don’t want this. I suspect most people are absolutely capable of slapping a charge door shut, and are just fine with that. If there’s something I’m missing here, some glorious joy that comes from pushing a stupid button to get a motor to close a door I could have more easily just shut with my hand, I’m listening.

Until then, Polestar, knock it off, already.

Top graphic image: Jason Torchinsky

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Live2ski
Member
Live2ski
1 month ago

I’ve got the Volvo c40 and it has a button in the same spot. But on my car this is the charger unlock button which makes sense. The flap is manual as it should be

Manuel Canut
Manuel Canut
1 month ago
Reply to  Live2ski

Same in the Polestar 2

Mazdarati
Mazdarati
1 month ago

That’s enough to make want to find a 2CV!

PresterJohn
Member
PresterJohn
1 month ago

Sometimes I think automakers test this crap exclusively in the SF Bay area. It’s never too hot, never too cold, hardly rains, so everything works great!

Meanwhile some poor sap has to charge outside overnight in January in Wisconsin and you’re gonna force him to stand there with a hair dryer or something

Kelly
Kelly
1 month ago
Reply to  PresterJohn

come on now, we know that the entire universe is just the bay area. all those other places are just made up for TV shows and movies.

Twobox Designgineer
Twobox Designgineer
1 month ago

Does BMW require a subscription for this feature?

CivoLee
CivoLee
1 month ago

While this only tangenitally relates to cars, I have a theory about the modern tech industry that I have been telling everyone I know IRL.

All of the “breakthroughs” of the last few years, cryptocurrency, NFTs, LLMs, etc, have required huge amounts of processing power and have taxed hardware so bad that they need intensive cooling systems to avoid overheating. That’s because these applications basically exceed the capability of the hardware they’re running on. But there haven’t been any major hardware breakthroughs that would allow those applications to run without generating so much heat. And to make things worse, some have said there’s no way to make LLMs not hallucinate.

Basically what we are seeing is the tech industry is staring down a plateau in computer technology and is trying to keep the cultural and economic domination they’ve enjoyed since the advent of the personal computer by trying to squeeze as much tech into everything, practicality be damned.

Jack Trade
Member
Jack Trade
1 month ago
Reply to  CivoLee

One of the really big, macro questions in economics right now is “are we productive?” The yes side points to IT generally and the coming AI revolution specifically; the no side, to the fact that everyday life isn’t actually that different from what it was the 1970s.

It’s fiendishly more difficult to answer than we’d think.

Dave Larkman
Dave Larkman
1 month ago

Oh come on Polestar! Where is my motorised arm that extends a finger to press the button to close the charge door?

I have to press the button myself? Am I not a human overlord in the age of pointless marketing led robotics?

Last edited 1 month ago by Dave Larkman
Johnologue
Member
Johnologue
1 month ago
Reply to  Dave Larkman

The realistic human robot arm that uses AI to calculate how it closes the door every time should only respond to voice commands

Dave Larkman
Dave Larkman
1 month ago
Reply to  Johnologue

It should really be a gesture command that looks like you’re trying to close a flap, for extra irony.

Nick Fortes
Member
Nick Fortes
1 month ago
Reply to  Dave Larkman

speaking of gesture commands. I just noticed that at night when I bring my hand near the headlight switch/panel area on my GTI it lights up brighter. Not sure its absolutely necessary but a strange neat trick.

Canopysaurus
Member
Canopysaurus
1 month ago

Personally, I’d rather have a small, powerful intake fan installed in each seat cushion that is instantly activated by a methane sensor and can suck up farts before anyone else is subjected to the smell. Crap! I’d better patent that idea.

Last edited 1 month ago by Canopysaurus
SlowBrownWagon
Member
SlowBrownWagon
1 month ago
Reply to  Canopysaurus

And routed to warm your steering wheel.

OCS-BN
Member
OCS-BN
1 month ago
Reply to  Canopysaurus

Brilliant!
If that system could also detect and process liquids, it would have a much broader, um, range of use.

Last edited 1 month ago by OCS-BN
Cerberus
Member
Cerberus
1 month ago

Go back to yer horse, you old luddite, hur hur hur, this is the future! The tech bros is all most smarter than us all, we know becuz they told us their geneyusis!

5VZ-F'Ever and Ever, Amen
Member
5VZ-F'Ever and Ever, Amen
1 month ago

Polestar: hey this thing doesn’t quite weigh enough, where else can we add a motor or two?

DNF
DNF
1 month ago

I think this is a wonderful approach!
Car manufacturers are increasing the value and desirability of older, more repairable cars and adding wealth to the garages of those with older cars.

Kuruza
Member
Kuruza
1 month ago
Reply to  DNF

Unfortunately the manufacturers have a fix for this: killing off the supply chain. Discontinuing support for older cars is a very effective way to simultaneously cut costs and drive sales.

DNF
DNF
1 month ago
Reply to  Kuruza

That’s a valid point.
But if the market is strong enough, possible to get replacements.

Angel "the Cobra" Martin
Member
Angel "the Cobra" Martin
1 month ago

All the problems in the automotive world, and that’s what they decide to focus on?

Kuruza
Member
Kuruza
1 month ago

The electronic charge port flap is painfully wrongheaded, but this car seems rife with bad design choices deserving of strenuous disapproval. The rear window situation just can’t be ignored. It screams “bad decisions inside.” That topshot points out not just the inadvisability of the omission, but its absurdity as well. Glass roof: standard. Rear visibility: denied.

Nick Fortes
Member
Nick Fortes
1 month ago
Reply to  Kuruza

Next option, glass floors.

OrigamiSensei
Member
OrigamiSensei
1 month ago

Horrible, but in my opinion still not as dumb as the motorized lid in some Cadillac center consoles.

I’ve grown really tired of companies adding complication for the sake of gee-whiz factor.

Ranwhenparked
Member
Ranwhenparked
1 month ago
Reply to  OrigamiSensei

Or the electric glovebox in the C8 Corvette

Sid Bridge
Member
Sid Bridge
1 month ago

I’m just relieved these people didn’t design the closing mechanism on Robocop’s gun holster.

SlowBrownWagon
Member
SlowBrownWagon
1 month ago
Reply to  Sid Bridge

“I’d buy that for a dollar!”

4moremazdas
Member
4moremazdas
1 month ago

I still have a preference for manual sliding doors and rear hatches despite there being actual arguments for those existing. But the number of times I’d benefit from motorized hatches is still outweighed in my mind by the number of times I’d be annoyed by using one day-to-day.

Nick Fortes
Member
Nick Fortes
1 month ago
Reply to  4moremazdas

I’ve gone from two vehicles in a row (like 12 years worth of time) with motorized rear hatch to one without. I’ve had the car a little over a month and still have to stop for a split second and be like oh yeah I have to pull down the hatch like a pleb lol Still I wouldn’t want it to be motorized as its a sporty car

DialMforMiata
Member
DialMforMiata
1 month ago

So not having an actual rear window is somehow not the most annoying aspect of this thing. That’s pretty impressive.

Burt Curry
Member
Burt Curry
1 month ago

At least make it so automatic that it starts closing as you’re putting the charge connector back into its holster! Then you turn around, make sure it’s closed, and leave

Highland Green Miata
Member
Highland Green Miata
1 month ago
Reply to  Burt Curry

Exactly! Or if you put it in forward or reverse and the charger is not connected and the door is open, just close the door. If its all just software, make it do something useful.

Will Packer
Will Packer
1 month ago

Both of these scenarios are specifically addressed in the owner’s manual image posted in the article.

Mrbrown89
Member
Mrbrown89
1 month ago

Same for the Blazer EV over complicated mechanism for the charging door. You press on a little tab to open the door and to close it it’s the button behind that. I don’t even bother closing it since I discovered it will close automatically when you move out of parking. I already got it replaced under warranty and according to my service advisor, a lot of people broke it this winter since they get stuck easily and if you force it, it breaks. $500 fix, thanks GM.

Cerberus
Member
Cerberus
1 month ago
Reply to  Mrbrown89

What’s ice? We’ve been located in Detroit for well over a century and have never heard of it!

Dolsh
Member
Dolsh
1 month ago

Winter is the reason this will suck. How do I know? The Model 3 had a little powered flap over the charge port too. It was flimsy and felt cheap, and really didn’t like being covered in snow and ice. It didn’t have a button – that would have been worse. You just gave the tesla a little nudge and it would close the rest of the way.

So the Polestar will sit and charge over night, while snow and ice fall… how do you press the button? Is it fully weather sealed?

I now have a Mini Countryman, with a good old fashioned manual door on the charge port…and yes, it’s glorious.

Totally not a robot
Member
Totally not a robot
1 month ago

I still feel this way about hatchbacks that insist on closing via the button on the lip. Infuriates me even more when I’m trying to slam it in anger.

Will Packer
Will Packer
1 month ago

Anger intensifies when you slam the hitch and break the glass. Use the button!

DaFaRo
DaFaRo
1 month ago

At least they leave a button there. Matter of time for someone else to put a capacitive button or nothing and have to go through some idiotic mobile app, voice command or hand movement.

Stryker_T
Member
Stryker_T
1 month ago

you are the exact right amount of infuriated for all that dumb BS.

that door handle thing is titanically bad!

Ben
Member
Ben
1 month ago
Reply to  Stryker_T

Then I guess it’s a good thing they put a watertight door on the back, eh?

TheSpaceCadet
Member
TheSpaceCadet
1 month ago

I came here and was NOT expecting this.. but as an EV owner with a manual door… yes we need less of this crap.

just give me a door I can push on to pop open.

I would assume they did this to emulate tesla and their electronically opening and closing charge port doors.

Library of Context
Member
Library of Context
1 month ago

Polestar engineering meeting: “Hey, I’ve got an idea! Why don’t we force our users to place their hands directly in the way of a powered closing door!”

Polestar owners: “Now that I have two less fingers, I can’t work knobs anymore. Good thing this car is only touchscreens.”

Kelly
Kelly
1 month ago

gotta justify those crazy MSRPs with useless crap that someone somewhere will defend to the death as being necessary. or attack anyone who disagrees as being too poor to buy one anyway.

Cerberus
Member
Cerberus
1 month ago
Reply to  Kelly

The most pathetic of the tech bro taint-lickers.

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