Home » Online Used Car Retailer Vroom Catches An $87,000 Fine For Massive Used Car Title Transfer Delays

Online Used Car Retailer Vroom Catches An $87,000 Fine For Massive Used Car Title Transfer Delays

Morning Dump Vroom
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Vroom catches a fine over delayed title transfers, NHTSA firms up its position on quiet vehicle warning devices, this might be the new Honda Accord. All this and more on today’s issue of The Morning Dump.

Welcome to The Morning Dump, bite-sized stories corralled into a single article for your morning perusal. If your morning coffee’s working a little too well, pull up a throne and have a gander at the best of the rest of yesterday.

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Vroom Is In Some Shit

Car Dealership
Photo credit: “Row of Cars at a Car Dealership” by everycar_listed_photos is marked with CC BY-SA 2.0.

Online used car sales startups, am I right? Regardless of brand, they all sit there gnashing their teeth, chanting cries of “Disrupt! Disrupt! Disrupt!” What the hell are you disrupting? The only true disruption going on is leaving owners in the lurch with ridiculous title transfer delays, something Vroom has been fined $87,000 for in Florida to settle a complaint. I’ll let Automotive News explain.

The complaint, filed in early June by the Florida Department of Highway Safety and Motor Vehicles, alleged that Vroom failed to transfer vehicle titles to consumers within 30 days of the date of sale. The state agency cited 87 instances in which Vroom missed the 30-day deadline — sometimes by several months.

I’m sorry, months? Imagine not getting the title to your car for months, that’s just unacceptable. A fine of $1,000 per instance seems trivial compared to the massive nuisance this has been for consumers. Even worse? This isn’t even the first time that Vroom has done this. In January, the Florida Department of Highway Safety and Motor Vehicles cited 47 cases of unacceptable title delays back in January. All this time for Vroom to clean up its act, yet nothing’s changed. While Vroom cites business expansion as the cause of delays, that’s still not an acceptable excuse. No matter what shiny new coat of paint someone puts on the dealer system, it’s going to take a lot of work to reform car sales in America.

Saved From Automotive Ringtone Hell

2023 Bolt Ev Side Profile While Driving On An Urban City Street
Photo credit: Chevrolet

By law, every new hybrid or electric vehicle sold in America must come equipped with an external speaker that plays a pedestrian warning sound when vehicle speed is at or below 18.6 mph (30 km/h). It’s usually a tiny little UFO-like noise, partly because that’s palatable and partly because that’s on-brand. While NHTSA considered opening up low-speed warning noises back in 2019, Reuters reports that consideration was recently quashed.

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The agency said Tuesday the proposal “is not being adopted because of a lack of supporting data. … Removing this restriction would allow manufacturers to make more obscure sounds that only appeal to a small minority of (hybrid electric) owners.”

I’ve got mixed feelings here. Speaking for experience, I’m not sure if all OEM pedestrian warning noises are loud enough for certain urban centers, so this ringtone noisemaker concept doesn’t sound entirely stupid. You know what’s hard to miss? This is Why I’m Hot by MIMS blasting out of a Kia EV6. Pick the most annoying circa-2008 ringtone you can think of and bam, pedestrian warning device! Fortunately or unfortunately depending on your perspective, we never would’ve received ringtone rap for electric cars. We’d have likely received noises ranging from “low growl” to “medium hum.” In that context, non-switchable pedestrian warning sounds don’t seem like such a bad idea.

[Editor’s Note: A standardized sound would also allow for quick recognition of what the sound is announcing, something that an infinite variety of sounds wouldn’t be able to do. – JT]

This Might Be The New Honda Accord

2024 Honda Accord Patent Drawing

News from Brazil! You know, it’s a shame we don’t hear that more often. Brazil gave us the Puma GTE, the Santa Matilde, and the Chevrolet Opala, some all-time greats if ever I’ve seen them. Anyway, news from Brazil, where patent drawings reveal a future midsize sedan with a lot of Honda design language. Look, I’m not saying that this is the next Honda Accord, but take a good look at these pictures and tell me what you think.

2024 Honda Accord Patent Drawing 2

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Okay, so there’s a ton of overhang going on here, but other than that, this design looks pretty handsome. The hexagonal upper grille works, while the full-width heckblende tail light treatment is a pretty choice move. Sure, there’s a lot of metal between the sill and the greenhouse, but that’s par for the course on new cars. While it would’ve been nice to see a liftback, a traditional trunk isn’t unexpected. After all, this still might be an Accord. While we still have no idea what the interior of the vehicle in these patent drawings will look like, we can tell you some details about the next Accord. First up, Honda’s planning on offering a hybrid version of the next Accord. Secondly, it’s not entirely unreasonable to expect the next Accord to debut next year based on typical model cycles. Honestly, that’s about all we know for now. We don’t know if the excellent two-liter turbocharged four-cylinder engine is sticking around, nor can we say for sure that it will look a lot like this. Still, all will be revealed at a future date.

Dartz Comes Out With A Tiny Roadster

Dartz Freze Froggy Ev
Photo credit: Dartz

Hey, remember Dartz? The Latvian motor company that gained infamy for peddling uber-luxe armored vehicles with optional whale penis leather interiors? Well, Dartz has shifted sights massively, dropping a new tiny electric vehicle called the Freze Froggy EV Beachstar. Hey, if the new wave of opulence is electric Chinese microcars, Jason’s practically set for the Met Gala.

Based on the Wuling Hong Guang Mini EV, the Dartz Freze Froggy EV Beachstar is an actual roadster. Cut-down windscreen, open top, lovely stuff. It’s also very yellow and green, in tribute to the custom Volkswagen Froggy and the Millennium Adventure. That second car is an SLK body on a G-Class platform, gloriously weird but I dig it. Anyway, there’s this cool sort of retro-futuristic vibe to the Freze Froggy EV Beachstar that I’m totally here for, from the color-keyed hubcaps to the chunky rear spoiler. It just seems to have such a sense of fun about it, a necessary moment of brevity in today’s rather serious automotive landscape.

[Editor’s Note: I spoke with the madman behind DARTZ, Leonard Yankelovitch, and should clarify a few things about this picture: that Beetle is known as Froggy, and was an early proto-DARTZ project, same with the lifted Benz there. Also, the Freze may be render in this pic, but I’ve been assured it’s going to be real. We’ll have more (and exclusive!) DARTZ stuff at some point soon, because they’re just fun and Leonard is great. – JT]

The Flush

Whelp, time to drop the lid on today’s edition of The Morning Dump. It’s Wednesday, which means we’ve officially made it halfway through the week. To celebrate, let’s play a game. A brand new Toyota Corolla L stickers for $21,450 including freight. What two-car fleet would you build for that money? The ground rules are simple — one vehicle needs to be great in the snow, and both vehicles need to be get-in-and-drive propositions. No fiddling with carburetors in a ski resort parking lot, no crazy engine-out services. So, with some limits on sensibility in mind, what are you buying?

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Lead photo credit: Vroom

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Chris with bad opinions
Chris with bad opinions
2 years ago

For the low speed warnings I think the answer is obvious: Wanna hear the most annoying sound in the world?

10001010
10001010
2 years ago
Chris with bad opinions
Chris with bad opinions
2 years ago
Reply to  10001010

Nailed it.

Jason Douglas
Jason Douglas
2 years ago

Well there goes my business of custom EV low speed sounds. If you’ll excuse me, I need to cancel a check to Disney for the TIE and X-Wing fighter sounds.

JumboG
JumboG
2 years ago

I have 2 different 2 car fleets. One way under budget, the other over budget. I actually own both sets. First set: 01 e46 BMW 330ci convertible and a 05 e83 BMW X3 3.0. Second set 14 Dodge Ram Hemi 1500 4×4 and a 13 Ford C-Max Hybrid. I guess technically I have a 3rd set for the vintage car lover – 69 Ford Mustang Coupe 302 and a 76 Jeep CJ7 304; but this set is a work in progress.

Dave Horchak
Dave Horchak
2 years ago

Two car fleet. The answer is obvious an Isuzu Vehicross and a Jensen Healey or Triumph Spitfire.

Mark Tucker
Mark Tucker
2 years ago

Twenty-one grand for only two cars? What am I, a Rockefeller? All four of our cars, and the camper, were bought for about $14k total. Sure, there have been some repairs, but I don’t think it’s added up to $21k yet.

Fine, if you insist I go throwing my theoretical money around… Gimme a nice GMT400/800 Chevy Tahoe, and the best Fiat X1/9 I can find.

Arrest-me Red
Arrest-me Red
2 years ago

For the flush:

Good in snow: https://classics.autotrader.com/classic-cars/1995/jeep/wrangler/101758243

Everything else: https://classics.autotrader.com/classic-cars/1977/lincoln/continental/101579373

For EVs, how about a playing “Get out of my way!!!!! Distracted driver incoming!”

GFunk
GFunk
2 years ago

The Flush: I honestly think I would just try to haggle down the Corolla enough to buy a couple of sets of snow tires. Not having enough time in my day to mess with whatever issues two used cars throw up makes an automotive appliance a (sadly) pretty tempting thing.

Idle Sentiments
Idle Sentiments
2 years ago

Dartz Freze Froggy EV Beachstar ?
Who named this thing, Thom Yorke?

FUCK YOU
FUCK YOU
2 years ago

My two-car fleet is an old Outback and an old Miata. Unfortunately one of the two recently blew a head gasket, but it was a great combo for a while there.

DubblewhopperInDubblejeopardy
DubblewhopperInDubblejeopardy
2 years ago

Tiny Tim’s Livin in the Sunlight, Lovin in the Moonlight, should be the defacto noise for EVs.

Icouldntfindaclevername
Icouldntfindaclevername
2 years ago

That can’t be a Honda, as it’s missing all the fake vents and notches everywhere

Der Foo
Der Foo
2 years ago

As an alternative to a standard low speed sound that everyone could recognize as an EV, get a load of this idea.

Have a customizable sound/message like, “2017 Chevrolet Bolt EV coming at you! Wooop! Wooop!” Everyone will know what vehicle is approaching and the owner get the satisfaction of letting people know what he/she/it drives. It’s the convergence of styling and safety!

Yeah, I know. I’m maxing on the ideas today.

Dave Horchak
Dave Horchak
2 years ago
Reply to  Der Foo

Maxing on the bad ideas. Those of us who are older remember when car alarms were a thing? Now everyone ignores them. Let’s remember that blind pedestrians kind of need this to you know stay alive. So fart noises, stupid whoop whoop, or congrats on turning 85 custom messages are lethal. I would hate the ice cream truck song but something specific and at all ranges and possibly lights as well would actually keep the handicapped from being hood ornaments.

Tim R
Tim R
2 years ago

I don’t understand why Vroom and Carvana have so much trouble handling titles. Seems that would be easy to manage for an online firm.
Our local Carvana car-vending-machine in my county in NC is banned from selling cars for a period of time because they were so bad at processing the titles.

Andrew Daisuke
Andrew Daisuke
2 years ago
Reply to  Tim R

Easy. They don’t want to pay people to do the work.

The Matts
The Matts
2 years ago
Reply to  Andrew Daisuke

It’s even easier in Florida, where this story went down. We’re an e-title state; no envelopes to mail. The titles are held in the “run by the government, so I’m sure it’s secure” cloud. Dealership sells a car? Notify FLHSMV, they update the digital title. It’s a little more archaic in person-to-person transfers, but that wasn’t the case here.

Andrew Daisuke
Andrew Daisuke
2 years ago
Reply to  Andrew Daisuke

I should have been more specific; “they don’t want to pay the people to make sure that part of the work is done.”

GFunk
GFunk
2 years ago
Reply to  Tim R

There was an article on this somewhere (maybe on auto site that lost all of its good writers in the last couple of months??) – one of the biggest issues, aside from being “disrupting” douchebags, is that they’re trying to do something nationally that is best handled locally. A local dealership is an expert at local/state laws and processes and personalities – they handle (in my case) dozens of PA titles every day. The big online companies are trying to figure out how to manage 50 states, almost certainly – as was pointed out – with a skeleton crew and, I’m sure, some algorithm that will change the world if they can ever get it working…

Dave Horchak
Dave Horchak
2 years ago
Reply to  Tim R

Maybe like most of the computer world they all want to be in on the fun and noone wants to do the grunt work. Seems to me a great remote business idea where you process the titles for them and bend them over the hood on price.

Matt Smith
Matt Smith
2 years ago
Reply to  Tim R

They don’t even submit the title themselves. They used 3rd party title companies to do it for them. I figured this out when the title finally showed up with a 3rd parties address on it. I’m guessing they send it out to different agencies in each state.

What is even crazier is when they overnight you paperwork to sign they ask you to sign and return without a date on it. They know they cant get it done on time. Vroom is garbage and I cant recommend you don’t use them enough. It seems like they do a good job grabbing up the difficult to find cars that would be popular with “enthusiasts”. Limited production highly desired trims and manuals etc. They know people want them and there is little chance of getting one locally. They do a good job taking money and delivering the car. Then they are out and you better pray you don’t have any complaints/issues because you stand a better chance of getting a return phone call from Jesus himself.

Drew
Drew
2 years ago

“I’m not sure if all OEM pedestrian warning noises are loud enough for certain urban centers”
I don’t think offering a wider variety of options fixes this. The better solution is to ensure the standardized sound(s) are at a frequency and volume that is usable for urban centers and are immediately recognizable.

unclesam
unclesam
2 years ago

That’s the nicest Ford Fusion Honda has ever built.

There are a couple of high-miles-but-clean-looking late first gen XC90s near me for ~8-10k. We’ve been talking semi-seriously about looking into one to tide us over until iD.buzz is available, given the cost of family movers at present.

As luck would have it, the first cargurus result for VW, $12k and under is a ’12 Golf TDI in blue with only 70k on the clock. We had a manual ’10 from new until, as luck would have it, about a month before dieselgate, and it is still my favorite car of any I’ve owned. This one’s an auto, but cant win ’em all in this market

unclesam
unclesam
2 years ago
Reply to  unclesam

Shouldn’t have been so hasty. There are two manual TDI golfs in the results for the same money. More miles, but nothing crazy and 2 doors to boot. All blue, amazingly.

Stephen Bierce
Stephen Bierce
2 years ago

I went to the Vroom site to get a price quote on my car over the weekend, and let’s just say I found their offer very insulting indeed. I’ll never do business with them if I can help it.

Der Foo
Der Foo
2 years ago
Reply to  Stephen Bierce

It is business, not personal.

Carmax isn’t much better. Offered me $3100 for my car that I sold for $9000 later.

Defenestrator
Defenestrator
2 years ago
Reply to  Stephen Bierce

What year car? These services seem to prefer mainstream cars <10 years old. Stuff outside that range might get a "we don't want to buy that" lowball that amounts to a refusal.

Drvn 2 Wn
Drvn 2 Wn
2 years ago

Standardized sound would be the best choice, and it needs to be dual, if not tri-tonal to make sure people with hearing losses are more likely to hear it. Too often, warnings are in the upper frequencies and the people that need to hear them most, don’t.

RataTejas
RataTejas
2 years ago
Reply to  Drvn 2 Wn

They are. My Clarity has the older quieter version, but it sort of sounds like an earth harp/star trek transporter. The newer years is apparently much louder, but still the same multi-tonal sound.

Nathan Williams
Nathan Williams
2 years ago
Reply to  Drvn 2 Wn

And something that when multiplied isn’t deeply intrusive and unpleasant.
I notice reversing vehicles here (UK) have moved from beeping to a quieter white noise.
Be interesting to know what the difference in perception is.

Mr.Asa
Mr.Asa
2 years ago

My neighbors have a Toyota hybrid something or other (Rav 4? Highlander? Not sure) and the electric motor on it is literally the loudest one I’ve ever heard.
Not sure if there is something wrong with it, or if Toyota designed it to be heard at low speeds, but I can literally hear it start driving up to 5 houses away

Knowonelse
Knowonelse
2 years ago
Reply to  Mr.Asa

That is NOT the electric motor you hear. It is the low-speed deliberate sound that hybrids make. Awful ugly sound, much more like a bearings going bad. The Jetsons sound should be the default sound. Everyone is familiar with it, and if they aren’t, they need to be educated.

Mr.Asa
Mr.Asa
2 years ago
Reply to  Knowonelse

I wondered if it was a deliberate noise maker, but I couldn’t see anyone agreeing that our cities should sound like that.
Guess I was wrong

Max Headbolts
Max Headbolts
2 years ago

“What two-car fleet would you build for that money?”
I feel like I already have it in my naughties “Fleet”
2003 Honda Civic LX
2004 Jeep Wrangler X

Both were fully operational when purchased, yeah I’ve sunk several grand into the Civic but I’m still under budget! The Wrangler is going to need tires and suspension soon, which would put me close to budget, but that wasn’t really the question was it?

Rob Rockland
Rob Rockland
2 years ago

Another new Accord !! = Boring. On the other hand, I do like the Lego convertible from Latvia, too bad you’ll never see it in the US . . .

Dave Horchak
Dave Horchak
2 years ago
Reply to  Rob Rockland

Thank God no Lego car in the USA. I’ve been puke free since 93 and seeing one of these in real life is certainly vomit inducing. IMHO

Drew
Drew
2 years ago

“[Editor’s Note: A standardized sound would also allow for quick recognition of what the sound is announcing, something that an infinite variety of sounds wouldn’t be able to do. – JT]”
Exactly. People talking about this as though it is simply a question of volume and not identification are missing the point of the alert.

Jason Douglas
Jason Douglas
2 years ago
Reply to  Drew

I believer that a big influence on this decision was the input from special interest groups for the blind. Having a few standardized sounds will help the visually challenged identify vehicles easier. A multitude of sounds will just cause confusion.

Drew
Drew
2 years ago
Reply to  Jason Douglas

You are correct. And I very much prefer to trust groups with pedestrian safety in mind over those who just want cool sounds.

Andy Individual
Andy Individual
2 years ago

DARTZ: “Here, hold my alus”

10001010
10001010
2 years ago

If the standardized EV sound is anything other than the Jetsons flying car sound we will all be disappointed.

Timothy Arnold
Timothy Arnold
2 years ago

The 2023 CRV is like 4 inches longer the the current model and that’s entirely in front overhang, so it’s plausible those renders are the new Accord.

Outofstep
Outofstep
2 years ago

I know they’re just drawings but that “Accord” front end screams Ford Taurus to me.

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